We are delighted to announce that the new updater files are now back up and ready for download!! We have beta tested them extensively and now have full 100% compatibility on all Vista operating systems. We would like to thank all of you for your patience and understanding while we worked on these files.

We do realize that a few customers have been unhappy with the forced removal of the updater tool and we apologize for this. As explained in previous posts, we felt it was necessary to prevent any more corruption of units and this was a decision made by our company to ensure 100% quality service to ALL our customers regardless of the system they use.

We feel that it is critical for our valued customers to understand exactly what has happened and why we needed to do this. Here is a detailed explanation from our technical department.

Due to some low level “security” changes in the way Vista communicates with external drives we have been forced to make some changes to the internal DS-Xtreme CPU firmware which handles the USB communication. This, therefore, means that that we strongly recommend that ALL users of the DS-Xtreme product range perform this crucial update. We have now implemented a check for this new firmware into the updater. The updater will automatically program the new firmware, if older firmware is detected, at which point the updater will require you to detach the device and re-attach it so that the new firmware upgrade takes effect. The updater will then continue to update the various sub systems, including the OS and FPGA should they require updating.

We have provided a two page step-by-step PDF file to help you perform this task seamlessly.

DS-Xtreme Updater Instructions (.PDF) -

The delay in bringing together this packaged update was due to multiple factors that occurred simultaneously, as explained in our previous post. The combination of factors involved required significant changes in our design in order to accommodate, primarily, the new “security features” of the Vista Operating System.

As the technical and support arm of DS-X we apologize for this inconvenience.
To those of you who purchased our 2gig device, as newcomers into our family of products, we would like to offer our sincerest apologies for the confusion and delay this has caused due to the unforeseen and unpredictable changes in “security” features implemented in the Vista OS.

We would like to add, however, that the mere fact that the DS-Xtreme can be modified, adjusted and completely upgraded via our unique design, not only makes your newly purchased product more versatile and flexible today but will also be continuously tweaked and improved through regular software updates in the future. We pride ourselves on providing a ‘future-proof ‘ design, uncompromising user experience and 100% quality guarantee.

We would like to thank all of you for your support and continued loyalty to us and our products. Our quality guarantee obviously means a lot to us and it is clear that our customers expect and (will only accept) the best.

Thank you

DS-X

DS-X OS 1.1.2 Updater (NEW) -

DS-X OS 1.1.2 Skin Files -

DS-Xtreme Updater Instructions (.PDF) -

DS-Xtreme Updater Instructions (.DOC) -